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Practice

"Two Free Treatments" — The True Cost of New Patient Acquisition

Giving away free consultations as a referral incentive might seem harmless, but it could actually be costing your practice money. Here's how to work out whether it makes financial sense.

Jan 2019 · 4 min read
Practice

How To Setup An In-Office Messaging Service For Free

Messaging between consulting rooms and your front desk can meaningfully improve team efficiency and prevent patients slipping through the cracks. Here's how to set it up for free using Slack.

Sep 2017 · 4 min read
Practice

58 Reasons Why Your Practice Website Sucks (And What To Do About It)

A comprehensive checklist covering design, mobile, SEO, conversion optimisation, and technical setup — everything your practice website needs to actually bring in new patients.

Feb 2016 · 10 min read
Practice

Choosing a Practice Niche

Before you can market your practice effectively, you need to know who you're marketing to. Here's how to think through your niche — and why getting this right early saves you a lot of rework later.

Jul 2014 · 4 min read
Practice

Key Performance Indicators and Your Practice's Success

KPIs aren't just corporate jargon — they're the measurements that tell you whether your practice is actually achieving its goals. Here's how to identify and track the ones that matter.

May 2014 · 5 min read

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